Support Contact Information


Email Epson

For your convenience, Epson is pleased to offer our email support for query you may have with regard to our products, solutions, services, or any others. Please give us some lead time to reply you.
For email support, please click here to complete the feedback form.

Call Epson

Should you wish to, you may call Epson helpdesk if you need advice on how to troubleshoot a faulty product. Our trained technicians can either walk you through the resolution process or advice if you have to bring it in for repair. Or if you have questions before buying Epson products, please call our pre-sales enquiry number.

For technical support, please call our helpdesk at (021) 5724151 - 0807 11 EPSON (37766)
- Accessible 8.30am to 5:30pm, Mon - Sat (Except public holidays)

For pre-sales enquiries, please call us at 62-21-5723161
- Accessible 8:30am to 5:30pm, Mon - Fri (Except public holidays)

Visit Epson

Should you need to repair your product or bring it in for maintenance, please visit Epson Service Centres.

Company Information

PT. Epson Indonesia
Wisma Keiai (c/o Wisma Kyoei Prince), 16th Floor
Jl. Jend Sudirman Kav. 3
Jakarta 10220 Indonesia
Tel: 62-21-5723161
Fax: 62-21-5724357